Your law firm’s reputation depends on your staff’s ability to deliver quality legal services to clients. Effective client collaboration plays a significant role in this.
The standard today is to have a client portal software in place to enable your staff to securely exchange confidential files and messages with clients.
But which client portal software should you choose?
In this article, we’ll cover 6 reasons why TitanFile is the best client portal software for law firms:
1. State-of-the-art security
A data breach is the last thing that you want to happen to your firm. It’d be an absolute nightmare!
With TitanFile, you will have peace of mind knowing that your files are automatically encrypted in-transit and at-rest and stored on ISO-certified data centers in your choice of the United States, Canada, or Europe. Other security features include:
- SOC-2, HIPAA, PIPEDA, and GDPR compliance
- Two-factor authentication
- Single-sign on
- Custom data retention policies
- Audit logs
2. Simplicity & high user adoption
You shouldn’t have to jump through hoops to exchange files with your clients. You should have a solution in place that is as easy to use as email.
The best client portal software is one that can be easily adopted by anyone who’s using it for the first time, whether it’s you, your staff, or your clients.
With TitanFile, your staff and clients can get set up in under 60 seconds and start exchanging files and collaborating right away. TitanFile’s enterprise clients experience over 90% user adoption of the platform today.
3. Easy access from anywhere at any time
When it comes to handling legal issues for your clients, everything is time-sensitive. Since your staff is constantly on the go, they may not always have time to wait until they’re in the office to send, receive or access files from their computers.
TitanFile is available for you to use anywhere that you have internet access. With native mobile apps and a responsive interface, TitanFile works well on all devices.
4. Files and messages in one location
You might currently be collaborating with your clients on several different platforms. Perhaps email for messaging, a dropbox-like solution for file sharing, and Secure FTP for transferring large files.
But how are you supposed to stay organized when you have to juggle between several platforms for each client? Often, you’ll even find yourself with multiple copies of the same file on your computer. Your file-sharing solution should help you store files and keep them organized so you can avoid these problems.
TitanFile allows you to share files and messages, and keep them in one secure location.
5. Large files and folders upload capabilities
You shouldn’t require secure FTP to exchange large files. Sending large files should also be as easy as sending an email.
With TitanFile, sending large files is as simple as attaching files, and clicking send. You’ll benefit from the fastest upload speeds in the industry which will allow you to send gigabytes worth of information within minutes.
6. Individual or Group Collaboration
There most certainly are cases where you’ll have to communicate in groups that may include your clients, counsel, opposing counsel, and other external parties. You may even be dealing with class-action lawsuits that involve hundreds or even thousands of individuals.
Whatever the situation may be, TitanFile is robust enough to handle all of your collaboration use cases. You can create secure workspaces and organize them by client name, case, or the matter at hand. You’ll have access to communicating with an unlimited number of external recipients and share unlimited files.
To conclude this post, here’s a testimonial we received from Gowling WLG Canada, one of our valued clients! You can also click on the banner below to read our case study with the firm.
We really gauge the success of a product by three main things: reliability, usage, and feedback from users. TitanFile has passed all of these metrics with flying colors.”
– Kevin Larsen, IT Manager, Gowling WLG (Canada) LLP
View the case study of how Gowling WLG (Canada) LLP adopts TitanFile in their operations:
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